Terms of Service

Last Updated: September 18, 2026

Welcome to Alhan. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before using our store or placing an order.

1. About Our Store

Alhan is an online store offering products in categories including:

• Beauty & Personal Care

• Home & Kitchen

• Car Accessories

• Tech & Gadgets

We serve customers in Saudi Arabia and the United Arab Emirates, subject to product availability and delivery coverage.

2. Product Information

We aim to display accurate product descriptions, images, prices, and availability.

However, minor differences in color, packaging, or appearance may occur. Product information should be reviewed before purchase.

3. Prices and Payments

All prices are displayed in the currency shown on the website, such as AED or SAR.

Prices, discounts, and availability may change without prior notice. Any applicable taxes, delivery charges, or other fees will be communicated as required before purchase.

4. Orders

When you place an order, you agree to provide accurate contact and delivery information.

We reserve the right to contact you to confirm an order or clarify information. An order may be cancelled where necessary, such as when a product is unavailable, an obvious pricing error occurs, or fulfillment is not possible, subject to applicable law.

If we cancel a paid order, we will arrange an appropriate refund.

5. Delivery

Delivery times are estimates. Please refer to our Shipping Policy for processing times, delivery estimates, and delivery conditions.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.

7. Intellectual Property

All content on this website, including logos, graphics, text, product images, and branding, belongs to Alhan or its respective licensors, unless otherwise stated.

You may not copy, reproduce, or use our content without permission, except where permitted by law.

8. Prohibited Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to interfere with the operation or security of our website.

• Submit false or misleading information.

• Misuse our website, content, or services.

9. Third-Party Services

Our store may use third-party services, including payment providers, delivery companies, and Shopify. Their own terms and policies may also apply.

10. Limitation of Liability

To the extent permitted by applicable law, Alhan will not be responsible for indirect or unforeseeable losses arising from the use of our website or delays beyond our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date.

12. Governing Law

These Terms are subject to the laws applicable to our business and the relevant customer transaction. Any mandatory consumer protection rights remain unaffected.